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  • February issue of The Stepping Stone
    February issue of The Stepping Stone February issue of The Stepping Stone Professional Development;Interpersonal ... risks;Patient Protection and Affordable Care Act;Health care reform;Entrepreneurism;Career Planning; ...

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    • Authors: Society of Actuaries
    • Date: Feb 2016
    • Competency: Communication>Active listening; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Thought leadership; Professional Values; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Strategic Insight and Integration>Influence decisions; Technical Skills & Analytical Problem Solving>Innovative solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Alternative careers; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development; Actuarial Profession>Traditional careers
  • How to Handle Communication Mishaps in the Workplace
    some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Improvisational Acting for Actuaries
    for a few seconds. I realized that while I had care- fully prepared answers to a number of possible ... co-workers whenever possi- ble, even if there is not a direct benefit for you. This is a lesson echoed in many ...

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    • Authors: Larisa Treyster
    • Date: Nov 2015
    • Competency: Communication>Active listening; Communication>Oral communication; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies
  • Managing: It's Your Ship
    chapter. It gives our “crew” a chance to provide direct feedback about what works and what doesn’t. This ... all face in our industry. I believe this is a direct result of our leadership continually com- municating ...

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    • Authors: A Joy McDonald
    • Date: Feb 2016
    • Competency: Communication>Active listening; Relationship Management>Relationships and trust; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Sunny Actuary
    The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ... 8. Tony Batory, FSA, M.A., MAAA, is a health care actuary for UnitedHealth Group focused on small ...

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    • Authors: Anthony Batory
    • Date: Nov 2015
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • It's a Matter of Trust
    It's a Matter of Trust Based on a decades-long study, honesty is the most important quality ... that you don’t share another person’s interest, or care about how they feel, can make it very difficult ...

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    • Authors: Mitchell Stephenson
    • Date: Mar 2018
    • Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Emotional Intelligence
    Emotional Intelligence Emotional Intelligence: Why you need it, and how you can increase ... positive behaviors, you are communicating that you care about the other person and that you value her presence ...

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    • Authors: Lauren Scalzo
    • Date: Aug 2016
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development